Everyday Life || Kat Scratch Fever

I’m a Real Tech Now!!!

Published Apr 3, 2008

SQUEEEEEEE!!!!! We graduated today! I got the highest score in the class on the test. Well.. 6 of us tied lol and then I lost the raffle for the G5 cause I have bad luck. Oh well. We had carrot cake! And got name badges for our cubes! And a certificate that we completed training! Fun!!

Then we moved to our cubes. There’s a picture of my setup on KSF To-Go. We’ll only be here for two weeks though. We’re in a controlled environment with smaller call volume and we have people easily available to help us. I took a call! All by myself! It was fantastic!!!!! The only problem I had was that I had no scrollbars in my tracking system hahahaha. So in the middle of my call while I was walking the guy through how to fix his problem, I was crawling under my desk switching to a mouse with a scroll wheel so that I could actually log my case. It rocked. But I fixed his problem! I should get a good CSAT on that call, wheeee!

This is fun. *waits for the next call*

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I “Graduate” Tomorrow!

Published Apr 2, 2008

Gosh, sorry it’s been so quiet around here lately. I’ve been trying my hand at this “social life” thing, and apparently I am better at it than I thought

So work has been going well. Tomorrow we take our final and “graduate” out of training. Yippee! I’m pretty excited. Today, I was out on the floor and took some real calls… I simply couldn’t bear another day of sitting and watching the trainwreck.. (there are some people in my class that are totally going to crash and burn, sad times). So yeah, my first 3 calls were mega easy (one was a dead line, one girls problem fixed itself because she had rebooted, and the other call wasn’t supposed to be on my line, so I transfered it). Then I took a break… then it was CALL after CALL after CALL of like, really bizarre issues. I had this very “deer in the headlights” look on my face when most of them were telling me what the problem was haha, as my mouth is saying “YEAH, I can fix that for you, no problem!” and my brain is thinking “… I have no idea what the hell you are talking about”. It didn’t help any that most of them were people with Mac’s, and I basically know squat about OS X. It was good times!

But yeah, I am looking forward to the chaos that will come when I don’t have somebody listening to the call and writing notes to me about what to do lol

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Training Was Helpful Today

Published Mar 26, 2008

So today, as I was browsing the front page of the database we use to get all our “super secret troubleshooting secrets”, I found a link titled “CS2 asks to register everytime I load it (Vista)” or something very similar to it and I was like “…ZOMG I HAVE THAT SAME EXACT PROBLEM!!!11eleventy-one~” because well, I do. It’s annoying having to close the register screen everytime no matter how many times I tell it never register.

Anyway I clicked the link and it told me how to fix it and I am happy cause now I don’t get that screen anymore. I knew there was a reason I took this job haha.

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Allergies are the Pits!

Published Mar 25, 2008

Oh man. I have been SO miserable the last couple days! It seems to be getting to be springtime around here and man, the allergies are kicking in!

Yesterday my eyeballs were burning and I couldn’t see clearly. It was great fun! (/sarcasm) Today I woke up and I couldn’t breathe. I knew it was gonna be a good day heh. Then my nose started being all runny, then the eyes got itchy again and I couldn’t see. I came home and had lots of sugar but that didn’t help haha. So I took some promethazine a little while ago (I can’t wait to get all the pharmaceutical spam now, woot! more sarcasm there) and I am currently waiting for it to knock me out. I’m getting pretty close… my eyes are getting tired. Apparently it’s a multi functional medication… it will make my allergies feel better, make my tummy feel better, and act as a mild antipsychotic! Score!! My doctor rocks.

In all seriousness though, I do need to find a good allergy medication that won’t put me to sleep. Benadryl knocks me out too (but nothing like this sweet little white pill!) and that just is no good when I have to work. Claritin doesn’t work for me… I’m all out of ideas. Any suggestions? Just keep in mind that anything that comes with a warning label of “may cause drowsiness” has a 99% chance of putting me to sleep. But I miss being able to breathe!

In other totally unrelated news, I updated my EE and it didn’t go well. It never does lol. Not by any fault of EE of course, but just my terrible luck. Now I remember why I hadn’t done it haha. But, all is well now.

Annnnnnddddd the sleep is coming. Must…. drag…. self… to…. bedroom……. *blacks out*

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Co-hosting This Weekend!

Published Mar 24, 2008

So, for those of you that haven’t heard, this Sunday Mr Fabulous is going to let me be co-host on Pointless Drivel Live! The show we did together last year was a total disaster but for some reason he’s decided to have me on again. But, I think everybody already knows that he’s a few fries short of a kid’s meal so we won’t speculate too much about it.

Here are his thoughts on it:

Tonight’s Co-Host: Katie from Kat Scratch Fever. My favorite rock and roll hottie from the West Coast joins us once again to talk about… well… she’s 22 and smokin’ hot. We’ll talk about whatever the hell she WANTS to talk about. Who am I to argue?

So mark your calanders, it’s a scheduled trainwreck that you don’t want to miss! Sunday, 4pm Pacific time. Be there or be square!

PS, yes I will blog soon. I’m just feeling uninspired right now.