a;sldkfjgh I hate people.
Totally just had a guy call, realize I was a girl, and hang up the phone.
Jackass.
I think this is gonna be a new award. People that need to just Die In A Fire. Haha 
Everyday Life I Hate Life
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01:08 PM
SQUEEEEEEE!!!!! We graduated today! I got the highest score in the class on the test. Well.. 6 of us tied LOL and then I lost the raffle for the G5 cause I have bad luck. Oh well. We had carrot cake! And got name badges for our cubes! And a certificate that we completed training! Fun!!
Then we moved to our cubes. There’s a picture of my setup on KSF To-Go. We’ll only be here for two weeks though. We’re in a controlled environment with smaller call volume and we have people easily available to help us. I took a call! All by myself! It was fantastic!!!!! The only problem I had was that I had no scrollbars in my tracking system hahahaha. So in the middle of my call while I was walking the guy through how to fix his problem, I was crawling under my desk switching to a mouse with a scroll wheel so that I could actually log my case. It rocked. But I fixed his problem! I should get a good CSAT on that call, wheeee!
This is fun. *waits for the next call*
tagged: work, tech support, adventures in tech supportSo today, as I was browsing the front page of the database we use to get all our “super secret troubleshooting secrets”, I found a link titled “CS2 asks to register everytime I load it (Vista)” or something very similar to it and I was like “...ZOMG I HAVE THAT SAME EXACT PROBLEM!!!11eleventy-one~” because well, I do. It’s annoying having to close the register screen everytime no matter how many times I tell it never register.
Anyway I clicked the link and it told me how to fix it and I am happy cause now I don’t get that screen anymore. I knew there was a reason I took this job haha.
tagged: windows vista, tech support, photoshop, i learned something today
