I’m a Real Tech Now!!!
Apr 03 2008, 06:43 PM
SQUEEEEEEE!!!!! We graduated today! I got the highest score in the class on the test. Well.. 6 of us tied LOL and then I lost the raffle for the G5 cause I have bad luck. Oh well. We had carrot cake! And got name badges for our cubes! And a certificate that we completed training! Fun!!
Then we moved to our cubes. There’s a picture of my setup on KSF To-Go. We’ll only be here for two weeks though. We’re in a controlled environment with smaller call volume and we have people easily available to help us. I took a call! All by myself! It was fantastic!!!!! The only problem I had was that I had no scrollbars in my tracking system hahahaha. So in the middle of my call while I was walking the guy through how to fix his problem, I was crawling under my desk switching to a mouse with a scroll wheel so that I could actually log my case. It rocked. But I fixed his problem! I should get a good CSAT on that call, wheeee!
This is fun. *waits for the next call*
tagged:
adventures in tech support,
tech support,
work
Apr 03 2009, 05:00 PM
Today is my last day working technical support for Photoshop and Premiere Pro (and the butt-ton of sub-products that go with them). It’s been an interesting year, that’s for sure.
Usually when I leave a job, it’s a little more bittersweet than this. There are certainly people I’m going to miss here… Scott, Wesley, Dan, Brandi, Lara,…
Dec 14 2008, 02:12 PM
I don’t even really like snow. I’ve just had a bad couple of days.
I had Friday off, which one would think would be a good day… not so much.
I started the day by having a dream that I was at my Grandma’s house and we were having the family Christmas party, and nobody showed up. My first thought…
Oct 17 2008, 02:22 PM
I just finished Premiere training yesterday! Included in my Premiere training was Premiere Pro CS3 and CS4 (Mac and Windows), Premiere Elements 4 and 7 (Windows only), OnLocation CS3 (Windows) and CS4 (Mac and Windows), and Encore CS3 and CS4 (Mac/Windows).
So currently, I’ve gotten full on training in all of those, as well as Photoshop CS2, CS3, and…
Aug 27 2008, 10:22 AM
Soooo some of you may remember my failed attempt at a 365 days project some time last year.. well, I’m trying again 
There’s a missing week.. it’s a sore subject, don’t ask! Srsly.
But anyway I’m doing it again and you should go see it
Jul 07 2008, 11:56 AM
Long weekends are the best invention ever, mmmmhmmm!
After I got off work on Thursday (at 6 fricken 30 I might add, grumble) I did a mad dash over to my D&D game. I’m a dwarf cleric in that game and pretty much rock, for the record 
We played that for a couple…
Everyday Life
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